Customer Help
Our happiness team is always here to assist.
purchase queries answered
Delivery times vary by region and are usually 7-15 business days.
Within 30 days after receipt of goods can accept return and exchange.
Please contact customer support request change address immediately.
Use the tracking link provided in the confirmation email to check the status of the order.
Contact us via email on our official website.
Please contact us to change the delivery address as soon as possible.
We provide global shipping, please check our shipping policy for specific exceptions.
Goods may be according to the inventory situation and place of delivery, respectively.
Frequently asked Questions
NEVEN is a nicotine replacement therapy (NRT) product designed to help people quit smoking. It contains nicotine polyacrylate, which is the active ingredient that helps manage cravings.